Returns & Exchanges
At Burdeen’s, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. Please ensure products are in their original, unused condition with all packaging intact to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original box and include the printed return authorization slip inside the package.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your box, ensuring any old shipping labels are fully covered.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund has been processed by our team.